Legal Information

Fx 991 Privacy Policy

Your personal information is completely safe with us. This page clearly explains what data we hold, why we hold it, and how we keep it protected.

Last Updated: January 2026
Core Security Principles

How We Protect Your Information

Key highlights of the fx 991 Privacy Policy at a glance

SSL Encryption

All your data is protected with 256-bit SSL encryption — from login to payment, every step of the process keeps your data encrypted.

KYC Verification Security

KYC verification is mandatory for every account. This ensures that only the legitimate account holder can access their information and funds.

Secure Data Storage

Your data is stored on internationally certified secure servers, protected by multiple layers of security to prevent unauthorized access.

We Do Not Sell Your Data

Fx 991 never sells your personal information to third parties. Protecting your privacy is a core ethical responsibility for us.

Your Control

You can view, correct, or request the deletion of your data at any time. You are in full control.

International Standards

Fx 991 complies with international data protection regulations. Our Privacy Policy is reviewed and updated on a regular basis.

Welcome to fx 991. We believe that every user's privacy is a fundamental right. This Privacy Policy explains what information we collect when you use the fx991.net website and platform, how that information is used and stored, and what rights you have.

By creating an account or using the fx 991 site, you agree to this Privacy Policy. We encourage you to read it in full before getting started.

This Privacy Policy was last updated in January 2026. We will notify you by email in advance of any significant changes.

1Scope & Application

This Privacy Policy applies to all services on fx991.net, including mobile applications and related platforms. fx 991 manages user data in accordance with international data protection regulations and applicable local laws.

Transparency is at the heart of our Privacy Policy. You have every right to know what information we hold about you and how it is being used. We will never keep you in the dark.

1.1 Who This Policy Applies To

This policy applies to all fx 991 users — from registered members to casual visitors. It applies regardless of whether you access fx 991 from Bangladesh or any other country.

1.2 Data Controller

Fx 991 acts as the data controller under this Privacy Policy. To get in touch, email us at support@fx991.net.

2What Data We Collect

Fx 991 only collects information that is strictly necessary. Below is a list of the types of data we collect:

Data Type Description Mandatory
Identity Information Full name, date of birth, national ID number Yes
Contact Information Mobile number, email address, current address Yes
Financial Information BKash/Nagad number, transaction history Yes
Technical Information IP address, browser information, device type Automatic
Usage Data Login times, betting history, preferred games Automatic
Verification Documents NID/Passport copy, selfie photo (KYC) On Withdrawal

2.1 Sensitive Information

Fx 991 does not collect sensitive personal data such as religion, political views, or health information. Gaming behaviour data may only be analysed where necessary to ensure responsible gaming.

3How We Collect Your Information

Fx 991 collects information through a variety of methods. Each method is described in detail below:

3.1 Information You Provide Directly

Information you provide at registration (name, mobile number, email, etc.), documents uploaded for KYC verification, messages sent to our support team, and any information submitted through surveys or competitions — all of this is collected directly from you.

3.2 Automatically Collected Information

Certain information is collected automatically while you browse the site, including your IP address, browser type and version, operating system, pages visited, and time spent on each page.

3.3 Information Received from Third Parties

Certain information may be received from payment gateways (bKash, Nagad), KYC verification providers, and fraud detection services. This information is used solely for security and verification purposes.

fx 991 never scans your social media accounts or purchases data from third parties without authorization.

4Purpose of Data Use

Fx 991 uses your information only for specific, lawful purposes. A full list is provided below:

  • Account Management: For registration, login, and profile management.
  • Payment Processing: To process deposits and withdrawals securely.
  • Security & Fraud Prevention: To prevent account hacking and misuse.
  • Anti-Money Laundering: To fulfil legal obligations.
  • Customer Support: To resolve your issues quickly.
  • Promotions & Bonuses: To send you personalised offers (which you can opt out of at any time).
  • Platform Improvement: To improve your experience on the site.
  • Legal Obligations: To meet regulatory requirements.

4.1 Marketing Communications

If you no longer wish to receive promotional emails or SMS, you can opt out at any time by clicking the "Unsubscribe" link at the bottom of any email or by contacting us at support@fx991.net. Please note that important account-related communications will continue to be sent.

5Data Storage & Security

Fx 991 applies the highest technical and organizational security measures to protect your data. The core components of our security framework include:

5.1 Technical Security

  • 256-bit SSL/TLS encryption — applied to all data transfers.
  • AES-256 encryption — applied to sensitive data stored in our databases.
  • Two-Factor Authentication (2FA) — to keep your account secure.
  • Firewall and intrusion detection systems.
  • Regular security audits and penetration testing.

5.2 Data Retention Period

How long your data is retained depends on the type of information:

  • Account Information: A minimum of 5 years after account closure (as required by law).
  • Transaction Information: 7 years (in accordance with anti-money laundering regulations).
  • KYC Documents: 5 years after account closure.
  • Log Files: Up to 12 months.

No method of transmission over the internet is 100% impenetrable. However, fx 991 is committed to maintaining the highest level of security possible. If you notice any suspicious activity, please notify us immediately.

6Sharing Information with Third Parties

Fx 991 does not sell your information to any third party for commercial purposes. However, certain information may be shared in specific circumstances:

6.1 Service Providers

We may share necessary information with trusted partners for payment processing (bKash, Nagad), KYC verification, cloud storage, and customer support software. All partners are required to comply with fx 991's privacy policy.

6.2 Legal Obligations

We may be required to disclose information to the relevant authorities in response to court orders, government directives, or legal investigations. In such cases, we always aim to share only the minimum information necessary.

6.3 Business Transfer

In the event of a future change of ownership or merger involving fx 991, user data may be transferred. You will be notified in advance, and your rights will remain fully intact.

7Cookies & Tracking Technologies

The fx 991 website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

7.1 Types of Cookies

  • Essential Cookies: Required for the site to function properly. These cannot be disabled.
  • Performance Cookies: Helps monitor site speed and performance.
  • Functional Cookies: Remembers your preferences and language settings.
  • Analytics Cookies: Helps us understand how users interact with the site.

7.2 Cookie Controls

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause certain features on the site to stop working correctly. Check your browser's help section for more details.

fx 991 does not use cross-site tracking or third-party advertising cookies. Our cookies are used solely to improve your experience.

8Your Rights

As an fx 991 user, you have the following rights over your personal data. To exercise any of these rights, email us at support@fx991.net.

8.1 Right to Access Your Data

You can request to know what information fx 991 holds about you at any time. We will typically provide a full disclosure within 30 days of receiving your request.

8.2 Right to Rectification

If any of your information is inaccurate, you may request a correction. Some details can be updated directly through Account Settings; for anything else, please contact our support team.

8.3 Right to Erasure

Under certain circumstances, you may request the deletion of your data. However, some information — such as transaction records — must be retained for a set period due to legal obligations.

8.4 Right to Object to Processing

You may object to your data being used for marketing purposes and we are obligated to respect that. Your preferences also take priority when setting responsible gaming limits.

8.5 Right to Data Portability

You may request a copy of your data in a portable format such as CSV or JSON. To make this request, contact us at support@fx991.net.

9Children's Privacy

Fx 991 is an adult gaming platform. No one under the age of 18 is permitted to use this platform. We do not knowingly collect any information from minors.

Age is verified during registration, and date of birth is confirmed through the KYC process. Should we discover that a minor has created an account, it will be closed immediately and all associated data will be deleted.

If you become aware that a minor is using fx 991, please notify us immediately at support@fx991.net. We will take prompt action.

10Contact & Policy Changes

10.1 Policy Updates

Fx 991 may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via your registered email or through a notification on the platform. Continued use of the site after such changes constitutes your acceptance of the updated policy.

10.2 Contact Us

For any questions, complaints, or requests regarding this Privacy Policy, please reach out to us through any of the following channels:

  • Email: support@fx991.net
  • Live Chat: Available on the website 24/7
  • Help Center: help-center View Page

We typically respond to all privacy-related requests within 72 hours. For urgent matters, reaching out via Live Chat will get you the fastest response.

Frequently Asked Questions

Privacy FAQ

No, fx 991 never sells your personal data to third parties. Information may only be shared with payment processors, KYC verification providers, and legal authorities when necessary — and always in the interest of protecting you.

Email support@fx991.net with your request. After verifying your identity, we will provide access to or delete your data within 30 days. Please note that certain data may need to be retained for a specified period due to legal obligations.

fx 991 only records your IP address and device type while you are using the site — primarily for security purposes. We do not access your phone's location or personal files.

Some service providers (such as cloud servers or KYC verification partners) may be based overseas. In such cases, data is transferred in compliance with international data protection standards, with the highest level of security maintained.

Click the "Unsubscribe" link at the bottom of any promotional email, or send an opt-out request to support@fx991.net. Please note that essential account-related messages cannot be disabled.

Start Gaming Safely Today

Enjoy the best betting experience on fx 991 with your privacy fully protected.

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